Slide 1
We are the NPSA
Australia's medicine distribution network
NPSA Header
Slide 1
We are the NPSA
Australia's medicine distribution network
NPSA Header
Slide 1
We are the NPSA
Australia's medicine distribution network
NPSA Header
Slide 1
We are the NPSA
Australia's medicine distribution network
NPSA Header
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The NPSA is the peak industry body representing
Community Service Obligation (CSO) medicine wholesalers in Australia.

NPSA members operate at the heart of the nation’s health system linking all Australians to PBS medicines at community pharmacy and primary healthcare facilities around the country.

Through our partnership with Government, the NPSA network provides equal, safe and timely access to medicines no matter who you are or where you live.

Mark Butler Visits an NPSA Wholesale Medicine Distribution Centre

NPSA was very pleased to host Hon Mark Butler MP, Minister for Health and Aged Care at one of our newest high tech distribution centres to discuss the vital role the medicine wholesalers play in maintaining the health of all Australians.

During a tour of the facility in early March, the Minister saw firsthand the world-class infrastructure and systems that operate across NPSA’s national network of 27 distribution centres.

Our investment, along with the Government-funded Community Service Obligation (CSO), ensures that every step in the supply chain is carefully managed and that vital medicines are rapidly and seamlessly dispatched to pharmacy and the patients who need them, not only in the major cities but in every rural and remote part of Australia.

NPSA thanks Minister Butler for taking time to meet our Board, executives and employees onsite and for recognising the importance of our work.

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PBS medicines safely delivered since the start of 2023 to Australian
  • community pharmacies

Our Role in Primary Healthcare

The Pharmaceutical Benefits Scheme (PBS) is the most accessed primary healthcare program in the country. NPSA members' role as medicine wholesalers underpins the PBS.

Our distribution network built over 100 years provides all Australians equity of access to vital medicines no matter where they live, generally within 24 hours.

Partnering with Government

The PBS’s unique primary care experience for all Australians is made possible by the Community Service Obligation (CSO).

The CSO is a direct partnership between NPSA members and Government ensuring timely access to medicines for all. It is a guarantee that provides Government with supply chain reliability and transparency.

Emergency Response

Working at the heart of the nation’s health system, NPSA members help to ensure that whenever disaster strikes, Australians can still access the vital medicines, vaccines and healthcare products they need.

Our Role in
COVID-19

Given NPSA members unique position in the supply chain, we were able to assist Government and broader supply chain stakeholders to deliver medicines through lockdowns and state border closures, and to actively manage onshore medicine shortage through provision of real-time data and advice.

The PBS is the most relied upon primary healthcare program in Australia.

It provides the community, whether in cities, remote locations, the country or the coast, equal access to medicines all year round.

This unique service for all Australians is made possible by the

Community Service Obligation in partnership with Government.

npsa - Australias medicine distribution Network
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Distribution
Centres

Our state-of-the-art distribution centres seamlessly manage and deliver PBS medicines around the country, many of which require additional security or end-to-end cold chain transport.

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Specialised national workforce

Our members' workforce is highly trained in the safe management of medicines.

npsa - Australias medicine distribution Network
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PBS
Medicines

We have made the commitment under the CSO to stock the full range of PBS medicines.

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UNITS PER DAY

Our members' specialised network manages, dispatches, and delivers more than 2 million medicine and healthcare products per day.

Our wholesale medicine distribution network is strong,
dependable, highly complex and technologically driven.

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COMMUNITY ACCESS POINTS

Our members deliver PBS medicines to every community pharmacy in the nation as well as primary care locations, hospital and aged care facilities

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PBS SCRIPTS
PER YEAR

Australians have come to trust being able to have their prescriptions filled quickly and reliably whether they live in the city, rural and remote areas or indigenous communities.

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DAYS
PER YEAR

Our partnership with Government to deliver the PBS via the CSO ensures that Australians have access to medicines all year round no matter where they live.

NDSS and NatRUM Programs

Our partnerships extend beyond the PBS distributing all products and devices listed on the NDSS to support Australians living with diabetes. Our members underpin the NatRUM Progam ensuring consumers can safely dispose of their unwanted medicines at all community pharmacies around Australia.

From Carnarvon to Cooma, Port Douglas to Port Sorell
and everywhere in between...

Our national distribution network covers thousands of routes delivering vital PBS and specialist medicines, vaccines and healthcare products to every corner of the country.

Our network of 27 Distribution Centres in 11 cities serves all of Australia.

How Australia's medicines are managed under the PBS and the CSO

We're working behind the scenes all year round to ensure Australians have access to medicines no matter where they live.