Pharmacy orders destined for local metro areas are dispatched after rural and remote orders. Some metro pharmacies will receive two deliveries a day if required.
NPSA members, on behalf of Government, procure, store and manage all PBS medicines. PBS medicines and healthcare products are delivered from 3PL bulk facilities into our network of 27 secure DCs. Some DCs receive around
NPSA members provide support for their pharmacy customers ensuring vital access to medicines every day of the year.
DCs receive medicine orders from pharmacies around the country for processing and fulfillment.
Medicine and healthcare products orders are delivered to any pharmacy, almost anywhere in the country, within 24 hours. Some DCs deliver up to 1.5 million orders per week via hundreds of delivery routes.
Every DC has bulk storage for medicines and healthcare products. There can be thousands of different locations for products including storage in cold chain and secure facilities.
In larger DCs, around 80,000 – 100,00 units of medicines and healthcare products can be unpacked from their boxes per shift for storage and fulfillment of orders.
Picking medicine orders also takes place using automated systems such as the A-Frame.
Each box represents a pharmacy order. Boxes are sealed securely ready for dispatch.