Supporting Patients

Every day our teams of healthcare logistics specialists are supporting patients like Sadie who depend on regular access to complex medicines

At just 8 years old, Sadie Lockett is used to a daunting treatment regime to keep her painful illness under control. Since the age of 18-months, she’s been living with juvenile arthritis – an autoimmune disease that causes inflammation in the joints and, if left untreated, can lead to permanent disability. Juvenile arthritis is one of the commonest chronic childhood diseases affecting 6,000 to 10,000 Australian children from 0-16 years.


When Sadie was diagnosed with the illness, the Lockett family’s life dramatically changed. Her mother Kylie says, “Juvenile arthritis affects our lives pretty much every day. Seeing your child in severe pain and not being able to help is one of the hardest things I’ve had to deal with.”


Living in Prospect, outside Launceston in Northern Tasmania means regular interstate trips to Melbourne for specialist appointments to assist Sadie in managing her condition.


Friday evenings in the Lockett household are known as “needle night” as Sadie faces up to a subcutaneous injection of either Methotrexate or Humira. This essential weekly 

routine is made possible by the reliable and timely access to the PBS medicines Sadie needs through her local community pharmacy.


Her local pharmacist is a mainstay in her condition management that not only includes the “needle night” injections, but also other medications including Naproxen and an array of powerful eye drops to manage uveitis- a severe eye condition associated with juvenile arthritis.


Without the eye drops Kylie says, “You’d be looking at her starting to go blind… and without constant access to the other medications, it could mean all of a sudden, things starting to swell, and she is again in pain…being able to get the medication is, well, it is life-changing, to be honest. I hate to think what would happen if we couldn’t have them when we needed them.”


The PBS medicines that are helping to keep Sadie well are delivered to her family’s community pharmacy in Tasmania by an NPSA wholesale medicine distributor.


Whether it’s a complex high care medicine like Humira, or eye drops requiring special cold chain handling at temperatures between 2° – 8° Celsius, each of Sadie’s medicine orders is managed and delivered by a team that specialises in healthcare logistics.


A dedicated Commonwealth Government fund supporting the work of the NPSA medicine wholesalers protects and serves the interests of patients like Sadie – not only in the major cities, but in rural and remote parts of Australia – ensuring  Sadie receives the same timely, reliable and equal access to her medicines as patients who live in the major cities.


For more information about juvenile arthritis: